Return Policy

At Cannawize, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free return and refund policy, subject to the following terms and conditions:

1. Eligibility

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging. Certain items, such as perishable goods, are not eligible for return.

2. Initiating a Return

To initiate a return, please contact us at [contact@cannawize.com] within [number] days of receiving your order to request a return authorization. Please provide your order number and the reason for the return in your email. Once your return request is approved, we will provide you with instructions on how to return the item(s).

3. Return Shipping

You will be responsible for paying the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.

If your return is approved, a refund will be processed to your original method of payment within [number] business days. Please note that it may take additional time for your bank or credit card company to process the refund and for it to be reflected in your account.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [contact@cannawize.com] to arrange for an exchange.